Accuracy, Colors & Availability

Accuracy

We endeavor to provide the most current and accurate information on this site at all times. However, there may be occasions when some of the information featured on porterandprince.com may be incomplete, inaccurate or out-of-date. Any errors are wholly unintentional and we apologize if erroneous information is reflected in merchandise price or item availability, or in any way affects your individual order. Porter & Prince reserves the right to correct errors or to update product information at any time without prior notice. In the event that a product is listed at an incorrect price, Porter & Prince shall have the right to refuse or cancel any such orders placed for product at the incorrect price. Porter & Prince shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Porter & Prince shall issue a credit to your credit card account in the amount of the incorrect price.

Colors

We have made every effort to display as accurately as possible the colors of our products that appear on the site. The actual colors you see will depend on your computer monitor, and we cannot guarantee that your monitor’s display of any color will be accurate. Descriptions of merchandise, including colors or shades, textures, and other features are provided by the manufacturer. Porter & Prince assumes no liability whatsoever for the description, for the variance, including colors or textures, minor imperfections and/or for a product not meeting with customer satisfaction, absent a manufacturer-verified defect. We offer loaner fabric swatches for most of our bed linen vendors. You may contact info@porterandprince.com to request a loaner swatch or sample to help you make a decision on your order. The return of loaner samples must be guaranteed with a credit card.

Availability

We work very hard to provide you with unique and inspired products. As a result, many of these products are only available in limited quantities or require large production lead times. When an item is no longer available, we make every attempt to remove it from the site immediately. If an item is currently on backorder, we make every attempt to include this information with the item on the site. If you have any questions or concerns about the availability or product on this site, please contact us at 828.277.2337, Monday-Saturday, 10am-5pm, EST or via email at info@porterandprince.com.